Have no location or motion permission

What does it mean and how to fix it: all in one article.

Dan avatar
Written by Dan
Updated over a week ago

Step App needs permission to access your location while using the app to track your activity and credit you a correct amount of tokens for a session.

If you see the 'Have no location or motion permission' message, it means that access to geolocation has not been granted for the Step App.

To fix this you should open your phone settings, find 'Step App' in the list of applications and toggle on the permission to access geolocation.

Enabling location on iOS:

Enabling location on Android:

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