First Steps
How to start?
Please see the step-by-step guide on how to start using the Step App: Create your account, Connect your wallet using Web Step App (full guide here). If you don't have a wallet, then you need to create it first. We recommend using Metamask wallet as it supports Step Network. Please check our guide on How to Set UpPopularCreating a Step App account
Download the app, open it, Enter your email address and press 'Confirm Your Email' Check your email and copy the code from the email we sent, You might need to check the spam folder too. Paste the code into the app, Make sure that you've enabled synchronization with your default Health appFew readersHow to Set Up MetaMask Wallet?
Please see below the instruction on how to set up MetaMask wallet using Chrome browser extension. Go to https://metamask.io/. Press 'Download' in the menu bar. Click 'Install MetaMask for Chrome'. You will be directed to the Chrome Web Store.Some readersHere's how to set up and install MetaMask on your mobile device
Creating a MetaMask wallet is a relatively straightforward process. In this article, we'll walk you through how to set up a MetaMask wallet on mobile devices. Here's how to set up and install MetaMask on your mobile device Download and launch the MetaMask app from Google Play or App Store. You can find download links on their official download page: https://metamask.io/download/. Click the "Start" button. Select "Create Wallet" and creaFew readersUsing the Trial period
Are you ready to take your fitness journey to the next level? Look no further than the Step App, the innovative platform that rewards you for your daily steps! And here's the best part – we're offering a 7-day exclusive offers period on the items from Markeplace's 'Sales' tab for all new users! Download the app, Create an account, Pass the tutorial, The trial sneaker will appear in your account. Start exploring the app with your trial gear!Few readersHow to link a wallet?
Open the Web App, Login using your email address from the app, Connect your Metamask or another wallet supported by 'Wallet Connect'. Make sure it supports Step Network, Check your email address and enter the code from the email, Don't forget to check your spam folder too! Perform necessary actions and get back to the mobile app. Few readersHow to top up the balance?
So, you have FITFI or KCAL tokens already in your wallet? We have you covered! The easiest way is to top up using official Step Wallet app. If you have one - check out this article on how to transfer to internal wallet. But you can also do it via web browser and the below steps will help you with that. Prerequisites When withdrawing FITFIs from Avalanche C-Chain Network, you should bridge them to Step Network before sending them to your in-game wallet. Here's a guide on this process.Few readersDownload Links
App Store Google Play Market Web App Step Wallet: Stay tuned to our social channels: Site Staking (https://staking.sPopular
What's Step App?
What is our project about?
Welcome to the Step App, a move2earn community-owned project that's transforming the way we approach fitness and well-being. At its core, the Step App is a revolutionary platform that turns your daily steps into valuable rewards. Whether you're running, walking, or simply going about your day, every stride you take brings you closer to unlocking exciting benefits. What sets us apart is our community-driven approach. As a community-owned project, we prioritize the collective well-being of our uFew readersOur values
Empowering health, rewarding progress, and building community - are the values we strive to support. At the Step App, we believe in the power of community, health, and progress. As a community-owned project, our values guide everything we do, shaping the way we empower individuals on their fitness journey. Join us today and become part of the Move2Earn community. Let's step towards a better tomorrow, one stride at a time!Few readersHow does the game work?
Gear Up and Track: Once you download the Step App, simply carry your phone with you as you go about your day. Our app utilizes advanced tracking technology to accurately monitor your steps and activities. Every step you take counts towards earning rewards. Earn Tokens: As you accumulate steps, you earn KCAL tokens within the Step App. These tokens serve as your currency to unlock a range of rewards. The more you move, the more you earn! Redeem Rewards: Here comeFew readersContacts
We're always open to new partnership possibilities — please, contact us and make sure to specify the Step product you would like to collaborate with. For marketing proposals: marketing@step.app For business inquiries: partnership@step.appFew readers
How to buy Sneakers or Headset?
How to buy items?
The marketplace consists of several sections. Let's recap them: Sales: A section with the hottest deals on items directly from Step App. You can always find items for a great price, especially if you're new: there are always great deals available, once you buy an item on the Sales tab, the regular Marketplace will be unlocked. You should keep in mind that items bought with special prizes cannot be sold within 2 months. When you buy a shoebox/case in the Sales Tab, you will receivFew readersHow to choose a Sneaker?
The right Sneaker for you depends on factors such as location, where you walk, and when you plan to use your Sneaker. There are four different types of Sneakers: The Walker, The Hiker, The Racer, and The Coach. Each one is associated with a different speed interval. You should pick the Sneaker with the most suitable speed interval for you as you only earn when you are moving within the speed range of your Sneaker. If you live in an area with high foot traffic, you should consider the effect thaPopularHow to choose a Headset?
Do your research and compare the options, you can maximise your earnings and get the best deal based on Headset attributes. Also, be mindful when buying Headsets that have been minted more than once. There are fines that are applied to minted Headsets’ attributes. Each time a Headset is minted the attributes will be fined and reduced by -15%. The more times a Headset has been minted, the larger the impact of the fine will be. If you are up for taking risks, you may choose a Headset with higherPopular
How to start running?
How to equip a Sneaker or a Headset?
On the main screen tap on the 'Nothing equipped' left tab to equip a Sneaker or on the right tab to equip a Headset, In the list choose a Sneaker or a Headset, click on it, Press the 'Confirm' button. If you're new to our app, you will be offered an in-app tutorial where you will be given a shoebox with a trial sneaker that you can equip by pressing the 'Equip Sneak' button.Few readersHow to start, pause or finish the run?
First of all, make sure that you have a Sneaker in your inventory. If you don't have it yet, check out this guide for more information. Yay, you've got your Gear! Now you just have to put the Sneaker or Headset, or both for even better results, on and press the following buttons: To start the run: Press the 'Start Run' button on the main sFew readersHow to check the results of your run?
Run results are available once the current run is finished only. Press the 'Start Run' button on the main screen, Finish your run by pressing the ⏹ button, Afterwards, on the screen that appears, you will see the map and your route, KCAL earned, distance travelled, and steps made. Few readers
How can I earn more with Step App?
How to increase the Energy/Charge limit?
If you have more than one Sneaker or Headset, you can shelve a Sneaker or a Headset to increase your available energy supply and get more traits. The more Sneakers/Headsets you shelve, the more Energy or Charge you get. The amount of Energy/Charge you get depends on the sum of the base attributes of your gear. The higher the sum of your Sneaker's/Headset's attributes, the more units of Energy/Charge you can get. The full Energy/Charge supply is based on the base attributes of the Sneakers andFew readersHow to level up a Sneaker?
Open the app, Switch to the 'Inventory' tab, Click on a Sneaker you would like to level up, In the opened Sneaker tab, tap on the 'Level Up' button in the left bottom corner. To level up your Sneaker you will need KCAL tokens to pay for each level and, optionally, FITFI that you will need to speed up the levelling process. You can find the number of KCAL required for upgrade in the table below: (https://storage.crisp.chat/users/helpdesk/website/e366994d8Few readersInvite your friends
How to invite someone with a referral code? Open the 'Profile' tab, Click on the 'Invite Friends' tab, Copy the code and send it directly to your friends or use the 'Share' button to post it to the social media of your choice. The code should be used after the registration within 24 hours after sharing. Referee earns: 10 bonus Energy, A random gem. Referrer earns: A percentage of KCAL for every run the referee goes on. This peFew readers
Clash Battles
What is the Clash Battle?
Clash Battles is a 1vs.1 game mode: players are queuing with their picked sneaker and are matched with other players based on the rank of their sneaker and amount of steps made. Please see this article for further steps: How to participate in Clash Battles?Few readersWhat can I receive from Clash Battles?
Welcome to Clash Battles – where fitness meets fun and rewards even if you're staying at home! Clash Battles bring out the best players together: as you compete head-to-head with fellow fitness enthusiasts. Show off your sneakers, push your limits, and climb the ranks to become a walking champion! The reward depends on the Division that you're competing in: Rookie Division: 2-5 player rank, 5 KCAL. Challenger Division: 6-10 player rank, 10 KCAL. Elite Division: 11-15 player ranFew readersHow to participate in Clash Battles?
Entry requirements To battle with other players, you should have enough Energy and FITFI to pay the fees and at least a Rank 2 Sneaker. To enter the Clash: Click the 'Clash Battles' banner on your main screen, Choose your sneaker, Choose a booster if you have one, Wait until your opponent is chosen and the countdown begins, The 2 sneakers will clash on-screen, The winner and the prize will be highlighted, Click 'X' to exit. YourFew readersHow much is the Clash's entry fee?
Welcome to Clash Battles – where fitness meets fun and rewards even if you're staying at home! Clash Battles bring out the best players together: as you compete head-to-head with fellow fitness enthusiasts. Show off your sneakers, push your limits, and climb the ranks to become a walking champion! The entry fee depends on the Division that you're competing in: Rookie Division: 2-5 player rank, Pay 10 energy and 124 FITFI. Challenger Division: 6-10 player rank, Pay 15 energy and 210Few readersHow the winner of the Clash Battle is picked?
Master Stat It's an attribute that is picked randomly for both sneakers clashing. It's the most valuable stat that will influence the outcome of a duel. What else matters? How the winner is chosen? Besides a master stat which is randomly chosen for each Clash, all other attributes of a sneaker matter: each attribute is weighted by the system and calculated into the total score. Also, the number of steps made weights too and then added to the final score. For example: The master stFew readersHow to check your Clash Battle stats?
You will be able to see Clash stats in the app. Firstly, when you are clicking into a room you will be able to preview the top 3 players across all rooms in terms of 'Top KCAL Earned' or 'Top duels Won'. If you want to see more details about your own Clash Stats you can find these in your profile tab. Click 'See More' for the full details. This data is also published to the leaderboard tab so you can check it out there under the 'Clash' section of the leaderboard located in the top right cornerFew readersHow to increase your chances to win a Clash Battle?
Here's a great tool to increase your chances to win: two types of booster bundles are available for buying in the 'Sales' tab using KCAL tokens. When you buy a booster bundle it's important to know that in the bundle you will only get one type of booster - i.e. either all Booster 1 or all Booster 2. Polish Kit: increases your stats randomly (percentage varies from 10% to 20% and is randomly generated each time), Bubble Gum: decreases your opponent’s total score (percentage varies fromFew readers
Rewards
How to open Lootboxes from Staking?
By participating in the staking program you have a chance to try your luck in a lottery every 14 days and get valuable rewards, such as lootboxes. They, in turn, may contain essential gear. Every address can win up to 5 lootboxes. Also, please keep in mind, to participate in the lottery, the funds have to be in the pool at the moment the snapshot is taken. Transfer your lootbox to Spendings of your mobile app: Open the web app and lFew readersHow to open Chests?
While running/walking you can get a valuable reward - chests. The chance to receive it depends on the Luck attribute, however mainly, it's a question of probability. There are 13 levels of chests. They contain KCAL tokens and/or Level 2 Gems, boosters for the Clash Battles. The bigger the level of a chest - the bigger the chance to get a gem. You can have a maximum of 4 unopened chests. Only unopened chests count, there are no other limitations. To open a chest simply: Open the mainFew readers
AI Workouts
What are the AI trainings?
With Step App, maintaining a healthy lifestyle has become not only simpler but also more rewarding. This app offers a unique opportunity to earn as you engage in convenient at-home workouts. In addition to its existing features like running and playing Clash, Step App now introduces AI workout, a new dimension that enhances your fitneFew readersHow to start an AI Workout?
Prerequisites You have your gear equipped, You have at least 10 energy to complete the training session, You have granted Step App a camera access You've positioned your smartphone so the camera can track your workout, Have you checked the above requirements? Great! You are ready to move: Open Step App and navigate to the main screen, Tap on 'AI WorkoutsFew readersHow to choose a workout?
Do you want to start your AI Workout but don't know which one to choose? There are 3 levels you can try (each level is of 3 laps with 2 minutes rest). Beginner Duration: 10 mins KCAL reward: Up to x1.4 KCAL from your Net running reward (calculated as a 10-energy run reward excluding repair costs) Exercices: 10 jumping jacks 10 push ups (knees option avFew readersAI Workout results
After finishing a workout, you will be navigated to Workout Results screen. What you can see there: Workout results rating among all users, KCAL you earned, How much exercices you've completed, How much time you spent, Workout technique accuracy, Total score, How much calories you've burnt.Few readers
Sneakers
Sneaker Types
Sneakers are the key part of the game, which promotes a healthy and active lifestyle. There are different sneaker types, attributes and traits. Each one has a unique appearance, which you can choose from! Different sneaker types allow you to earn KCAL tokens based on the moving speed. Here's the list of the sneaker types that exist: 🚶🏻♀️Walker Suitable for leisurely walks. To earn with these sneakers, you should keep up between 1 and 6 km/h speed. 🚶🏻♀️💨Hiker Suitable foFew readersSneaker Quality
Sneakers are the key part of the game which promotes a healthy and active lifestyle. There are different sneaker types, attributes and traits. Each one has a unique appearance, which you can choose from! Different quality types have various ranges of sneakers' basic attributes. It also correlates with the number of additional attributes increasing as the sneaker levels up and the amount of durability the sneaker has. When creating a new sneaker, the basic values of each attribute will be choseFew readersSneaker Attributes
Attributes are the main stats that affect the whole gameplay. Attributes such as Activity, Luck and Resistance increase at each level and affect the earning of KCAL tokens. Attributes which are set when you create the sneaker are called basic. Those that increase with each level are called additional. 💫 Activity Determines the amount of KCAL tokens earned for each energy unit used. ✨ Luck Determines the chance of receiving a chest while running. The longer the run lasts, the higher ofFew readersSneaker Traits Descriptions
Traits are additional boosts that are increasing the stats of your sneaker, or adding new features. Traits are in the sneaker tab, right under the 'Base' button. You can open it by clicking on a sneaker in your inventory or on the marketplace. Here's the list of the traits presented in the game. One sneaker can have up to two traits. There's also a chance to receive a trait while minting two sneakers. Mint Price -X%: Lowers the price of the mint by the specified percentage. If you mintFew readersHow to repair a Sneaker?
While running, your sneaker loses its Durability, which can be found at the bottom of the screen when tapping on an item in your 'Inventory' tab. Each sneaker has its own durability level which depends on its rarity. It is crucial to keep your sneaker repaired as it affects youFew readersHow to mint a Sneaker?
To mint a Sneaker you need: Open the 'Inventory' tab, Tap on a Sneaker you would like to mint, Open the menu by clicking the '⋮' in the bottom right corner, Choose the 'Mint' option in the opened menu, In the following screen, press the '+' button, Pick a second Sneaker that will be minted and press the 'Confirm' button at the bottom, Check the mint price at the bottom of the screen and press the 'Mint' button. Keep in mind that eaFew readersHow to predict the mint outcome?
The mint price depends on the sneakers' quality and the number of times each sneaker has been minted before. Here's the list of probabilities of receiving each sneaker type depending on the parent sneaker type: After minting, you will receive a shoebox. It can be immediately oFew readersSneaker Attributes Reroll
This feature will allow you to randomly redistribute additional attributes of a sneaker. To randomly reroll the additional attributes of your sneaker you need to: Open the 'Inventory' tab, Tap on a Sneaker you would like to reroll, Open the menu by clicking the '⋮' in the bottom right corner, Choose the 'Reroll' option in the opened menu, In the following screen, check the reroll price at the bottom of the screen and press the 'Reroll' button.Few readersEnergy & Bonus Energy
Energy is the primary resource in the game. To start spending energy, you have to get a sneaker first. Each unit of energy used while running takes some of the gear's durability. In return you get KCAL tokens, the sneaker rank is then accrued and the chance of receiving a chest increases. One unit of energy equals approximately one minute of activity. Every unit of energy is restored separately. The full recovery takes 24 hours. The pool of energy after the registration is going to be filled aFew readers
Headsets
Headset Quality
There are different headset types, attributes and traits. Each one has a unique appearance, which you can choose from! Different quality types have various ranges of headset basic attributes. It also correlates with the number of additional attributes increasing as the headset levels up and the amount of durability the headset has. When creating a new headset, the basic values of each attribute will be chosen at random based on the quality of the headset. (https://storage.crisp.chat/usFew readersHeadset Attributes
Attributes are the main stats that affect the whole gameplay. Attributes such as Activity, Luck and Resistance increase at each level and affect the earning of KCAL tokens. Attributes which are set when you create the headset are called basic. Those that increase with each level are called additional. 💫 Activity Determines the amount of KCAL tokens earned, for each energy unit used. ✨ Luck Determines the chance of receiving a chest while running. The longer the run lasts, the higher oFew readersHeadset Traits Descriptions
Traits are additional boosts that are increasing the stats of your headset, or adding new features. Traits can be found in the headset tab, right under the 'Base' button. You can open it by clicking on a headset in your inventory or on the marketplace. Here's the list of the traits presented in the game. One headset can have up to two traits. There's also a chance to receive a trait while minting two headsets. Mint Price -X%: Lowers the price of the mint by the specified percentage. IfFew readersHow to repair a Headset?
While running, your Gear loses its Durability, which can be found at the bottom of the screen when tapping on an item in your 'Inventory' tab. Each Gear has its own durability level which depends on its rarity. It is crucial to keep your Gear repaired as it affects your earnings.Few readersHow to Level up a Headset?
Open the app, Switch to the 'Inventory' tab, Click on a Headset you would like to level up, In the opened Headset tab, tap on the 'Level Up' button in the left bottom corner. To level up your Headset you will need KCAL tokens to pay for each level and, optionally, FITFI that you will need to speed up the levelling process. You can find the number of KCAL required for upgrade in the table below: (https://storage.crisp.chat/users/helpdesk/website/5815ccaebFew readersHow to mint a Headset?
To mint a Headset you need: Open the 'Inventory' tab, Tap on a Headset you would like to mint, Open the menu by clicking the '⋮' in the bottom right corner, Choose the 'Mint' option in the opened menu, In the following screen, press the '+' button, Pick a second Headset that will be minted and press the 'Confirm' button at the bottom, Check the mint price at the bottom of the screen and press the 'Mint' button. Keep in mind that eaFew readersCharge & Bonus Charge
Charge is the second resource in the game by importance. To start spending charge, you have to get a headset first. Each unit of charge used while running takes some of the headset's durability. In return you get KCAL tokens, the headset rank is then accrued and the chance of receiving a chest increases. One unit of charge equals approximately one minute of activity. Every unit of charge restores separately. The full recovery takes 24 hours. The pool of charge after the registration is going tFew readers
Gems
What is a Gem?
A Gem is an awesome way to boost your Sneaker: you can improve the weaknesses or enhance the strengths of it. This item is placed into a Sneaker and gives additional attributes. So, don't forget to use this opportunity to enhance your gaming experience. Gems can be found in the 'Gems' section on the Marketplace.Few readersTypes of Gems
🟩 Alexandrite Adds an additional amount of activity to the activity attribute of your sneaker. The more activity you have — the more income in KCAL you have. 🟥 Ruby Adds an additional amount of resistance to the resistance attribute of your sneaker. The more resistance you have — the less the repair of your sneaker costs. 🟨 Limonite Adds an additional amount of luck to the luck attribute of your sneaker. The more luck you have — the more chances you have to find a chest durinFew readersHow to unlock a Gem Socket?
To place a gem into your Gear you need to unlock a Gem socket. Sockets are located in the Gear tab that can be accessed by tapping on a Sneaker or a Headset in your 'Inventory' tab. Sneaker sockets can be unlocked after reaching the 15th, 20th, 25th and 30th levels. Headset sockets can be unlocked after reaching the 15th and 30th levels. To unlock a socket, you need to: Open the 'Inventory' tab, Tap on a Sneaker or a Headset, Level up the Gear to at least the 15th levelFew readersHow to place a Gem into your Gear?
Bear in mind that each sneaker rarity type has its maximum level of a gem that can be placed in it: To place a gem, you need to: Open the 'Inventory' tab, Tap on a Sneaker or a Headset, Tap on the '+' in a heptagon icon, Pick a Gem to pFew readersHow to level up a Gem?
Gems have 6 levels. The higher the level the greater the number of additional attributes. Diamond receives an increase for both stats at the same time. The only way to increase the level of a Gem is to merge it with another one. There are two types of merges which we will depict in othFew readersGem Merge
You can combine two gems for a chance to get a gem of a higher level. It might take several attempts since there's always a 1%-20% probability of receiving a gem of the same level. In rare cases, you can get a gem of a lower level. Sometimes you get lucky and will get a Diamond. All levels can be merged among themselves. Here's the table to simplify and show the simplest way to get a gem a level higher: (https://storage.crisp.chat/users/helpdesk/website/d6f61aa14156b00/67febefa-5626-42d6-bFew readersGem Super Merge
It's a 100% way to level up your gem. To super merge, you will need five gems of the same level. You can merge any type of gem, but they have to be of the same level. The final gem type is chosen randomly if there are different types of gems in the merge. The cost of a single merge attempt depends on the level of all gems and the amount of gem stats (one — Alexandrite, Sapphire, Ruby, Limonite; two — Diamond). The cost per merge depends on KCAL's current market price. That way, we can ensure aFew readersGem Type Reroll
Reroll allows to change the type of the gem. For example, if you need one more Luck gem to Super Merge, but you have a lot of Activity gems, you can use this feature to receive a Luck gem instead. To use the reroll you will need two gems of the same type and level. To start the reroll: Open the 'Inventory' tab, Tap on a Gem you would like to reroll, Choose the 'Reroll' option in the opened menu, In the following screen, press the '+' button to add a second gem ofFew readers
Web App
How to connect a Wallet to the Web App?
Open the web app, Log in to your account, Open the 'Wallet' tab, Choose the Metamask or Wallet Connect, Confirm the connection in the pop-up window.Few readersHow to exchange tokens in the Web App?
Open the web app, Connect your wallet, Open the 'Wallet' tab, Choose the token to transfer and click on the token tab, Click on the 'Trade' button, Enter the amount to exchange in FITFI or the amount you need to receive in KCAL and click on the 'Trade' button, Confirm the swap in your wallet. (https://storage.crisFew readersHow to transfer tokens or lootboxes to Spendings using Web App?
Open the web app, Connect your wallet, Open the 'Wallet' tab, Choose a token or a lootbox to transfer and click on the token tab, Click on the 'Transfer' button, Enter the amount to send, Click on the 'Transfer' button and confirm the sending in your wallet. (https://storage.crisp.chat/users/helpdesk/website/bf981Some readersHow to transfer tokens from Spendings using Web App?
Prerequisites: Have your Step Network added Have enough FITFI to cover transaction costs Transferring from the app Open Web App, Log into your account via the same email as in the app, Click on the 'Wallet' button on the top menu, Connect your MetaMask walFew readers
In-Game Economy
Where to buy FITFI tokens?
List of Exchanges You can find FITFI on following exchanges: OKX Gate.io Huobi Kucoin FITFI/USDT & FITFI/USDC pairs Bithumb The full list of available pairs and exchanges: Here🏃🏻♀️ (https://coinmarketcap.com/curreSome readersWhere to buy KCAL tokens?
KCAL is an internal currency of the Step App. All costs in KCAL are going to support the in-game economy. You can get them by: By walking, jogging or running. And use them to: Repair your gears, Level-up gears, Mint sneakers and headsets. How to buy on Step Ex Simply: Connect your wallet, Pick an asset to sell, Pick KCAL as an asset to buy, Click on the 'Swap' button. Use the article for instructions with pictures. How to buy KCAL on CEX Links to exchanges *Few readersFITFI token: information & links
Total Supply: 5,000,000,000 FITFI Circulating Supply: CoinMarketCap Contract Address on Step Network: 0xb58a9d5920af6ac1a9522b0b10f55df16686d1b6 Contract Address on Avalanche C-Chain: 0x714f020c54cc9d104b6f4f6998c63ce2a31d1888 Contract Address on BNB Chain: 0x7588DF009C3d82378Be6ab81F2108fa963c10fc8 Block Explorers: snowtrace.io stepscan.io (https://stepscan.Few readersKCAL token: information & links
Total Supply: 60,000,000 Circulating Supply: CoinMarketCap Token Contract Address: 0x68b2DFC494362AAE300F2C401019205d8960226b Network: Step Network Block Explorer: stepscan.io Socials: Telegram TwFew readersFees & Taxes
Some operations on Step App are accompanied by a commission. Here you can learn about fees and taxes presented in the Step App:Few readersHow to withdraw FITFI/KCAL tokens from the in-game wallet?
Open the web app, Connect your wallet, Open the 'Spendings' tab, Choose the token to transfer and click on the token tab, Click on the 'Transfer' button, Enter the amount to send, (https://downloads.intercomcdn.coFew readersTokenomics
Every fee we deduct is helping to stabilize the project’s economics. We deduct a 20% fee for a Sneaker sale, 18% of it is going to the Step App Treasury Fund, and 2% of the remaining is going to Step Protocol. Besides, all transfer fees are also credited to the Step Protocol. Also, the tokeFew readersWhere to buy KCAL?
KCAL is an internal currency of the Step App. All costs in KCAL are going to support the in-game economy. You can get them by: By walking, jogging or running. And use them to: Repair your gears, Level-up gears, Mint sneakers and headsets. How to buy on Step Ex Simply: Connect your wallet, Pick an asset to sell, Pick KCALFew readers
Subscriptions
What are the Subscriptions?
Step App always allow you to earn more and reach new heights every day. Subscription is a set of additional features within the application. Subscriptions bring a few values to game mechanics and users experience such as: Profile avatars, Discounts on repairs, Discounts on merges, Increased bonus energy limit, Increased chance of getting chests with higher level, and even more to come! See this article (https://stepapp.crisp.help/en/articFew readersHow to choose a Subscription?
Subscription - is a new way to bring fun to your app usage and increase your earnings. There are several types that you can buy. Kindly note that increasing of the daily energy limit and repairs discount only apply to sneakers and do not affect other in-game items. TriaFew readersHow to buy a Subscription?
Did you find the subscription that fits you? Great! You can find available subscriptions on the Profile tab of the Step App application: Profile tab - subscription tab would be right below your avatar place, Profile tab - when pressing on the Edit icon on your avatar, Also subscriptions purchase is available on different application pages when doing certain actions inside the application: When repairing your gear - the tooltip would be in the pop-up right below repairinFew readersHow to upgrade the Subscription to Pro?
Do you have an active Standard Subscription and you want to get Pro? Upgrade Subscription If you want to upgrade your current one: Go to 'Profile' tab - subscription tab would be right below your avatar place, Select Subscription of the higher tier, Complete the purchase with your paywall You will receive a corresponding notification if the purchase is successfull You are Pro now! Important notes The billing amount will be changed and tFew readersHow to downgrade the Subscription?
Do you have an active Pro Subscription and you want to make it Standard? That is sad to hear but this article is what you need. Downgrade Subscription If you want to downgrade your current one: Go to 'Profile' tab - subscription tab would be right below your avatar place, Selection Subscription of the lower tier, Complete the purchase with your paywall. You will receive a corresponding notification if the purchase is successfull You are StandardFew readersHow to cancel the Subscription?
Do you have an active Subscription and you want to cancel it? It is sad to hear! But we got you covered with the steps below. iOS Open the 'Settings' app. Tap your name. Tap 'Subscriptions'. Tap the subscription you want to cancel. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. AndroiFew readers
Partners Marketplace
Partners Marketplace
The 'Partners Marketplace' section in the Step App is a unique platform where users can discover exclusive offers from our partners in the fitness, sports, and entertainment industries. Specifically for Step App users, our partners have created special conditions for using their products and services. This presents an excellent opportunity for Step App users to enjoy privileges and special offers, made available through our collaborations with renowned representatives of the fitness and entertaiFew readersPromocodes page
You can see the list of available offers for your region on the Promocodes page. Please follow these steps in order to fullfill the offer you liked: Select the promocode by pressing 'Explore' button, Read the offer description carefully and note the Expiration date and available regions as the codes are not applicable in any country, Complete the purchase with your KCAL, Promo code will appear under the Purchased tab once the purchase is completed Important notes Please makeFew readersPurchased Promocodes page
Have you already purchased an offer from our Promocodes page? Great! Please see this article on how to unpack your promo codes. Navigate to the Purchased tab, Select the promo code you want to use, Please note the expiration date on it, Once selected you will see a code which you can copy by clicking the 'Copy code' button, You can also navigate to the partner's web site in order to use your promo code by clicking 'Open site' buttonFew readers
Troubleshooting
Step Sensor is not available on this device
We use different services to count your steps. This error is showing when your phone doesn't have a step sensor to track your steps, or you have uninstalled the health app that your platform uses or disabled step tracking in the app. Please make sure that you have the app installed from the following list and that step tracking is enabled. Common Health apps: iOS: Apple Health Xiaomi: Mi Fitness (https://play.google.com/store/appFew readersI lost access to my wallet, forgot the password or my wallet has been compromised. What should I do?
Since the Step ecosystem is decentralized, we do not store your seed phrases and passwords on our platforms. Unfortunately, access to the apps and funds cannot be restored on our part. The same goes for your Metamask wallet — the seed phrase is not stored on Step platforms or Metamask. If you haven't logged out from your account, you can transfer your funds elsewhere and create a new account. If your wallet has been compromised, changing the password won't help you to secure the fFew readersKCAL tokens are not visible in Metamask
The reason behind this could be that Metamask doesn't recognize some tokens. Please follow the steps below to resolve the issue: Switch to the Step Network, Click on the 'Import tokens' button, Enter the following information: Token Contract Address: 0x68b2DFC494362AAE300F2C401019205d8960226b Token Symbol: KCALFew readersHave no location or motion permission
Step App needs permission to access your location while using the app to track your activity and credit you a correct amount of tokens for a session. If you see the 'Have no location or motion permission' message, it means that access to geolocation has not been granted for the Step App. To fix this you should open your phone settings, find 'Step App' in the list of applications and toggle on the permission to access geolocation. Enabling location on iOS: (https://storage.crisp.chatFew readers
Account management
How to delete your account?
If you've decided to delete your account and no longer use Step App, you can complete the following steps: Open your mobile Step App, Go to the 'Profile tab', Click on 'Delete account', Confirm deleting your account by choosing 'Yes, let me delete it'. Please note, this action is irreversible. If you delete your account, we will not be able to cancel this action and restore it. In this case, not only your account is erased, but also all data associated withFew readersHow to export your wallet?
This information is relevant for our Android users only. To export your connected wallet's private key to be used in another wallet, you'd need to tap on the Export wallet tab in the Wallet section of your app. There you'd be able to copy and save the private key. This exported private key can be used in Step Wallet app.Few readersHow to activate Two-Factor Authentication (2FA)?
2FA allows you to protect your account and all its content. We suggest you activate this tool to ensure an additional level of security. You will need to download the Google Authenticator app: GA for Android, GA for iOS. Open the Step App and log in to your account, Open the Profile tab, ClFew readersHow to change account data?
Open the 'Profile' tab, Scroll down and press the 'Account Data' option, Change your data by clicking on it and entering a new value. All information is changeable, with the exception of the email address, which cannot currently be changed from the one you used to create your account. Few readersHow to change a password?
Open the 'Profile tab', Go to the 'Account Data' section, Click on the 'Change Password' option. You would need to have 2FA enabled to change your password. You'll be suggested to enter your new password twice and confirm the change with a code from the email sent to your linked email address. Verification code email may eventually appear in the spam folder, so pleaseFew readersHow to change the language?
Step App mobile app is localized to 11 languages. Here are the steps to change the language in the app, if required: Go to your 'Profile' tab, Tap on the 'Change language' option and choose any language of your choice. Your language will be changed immediately, you don't need to close or restart the app.Few readers